![]() Type %ProgramData% into the Run field and press Enter.Press Windows Key+R to open the Run dialogue.Navigate to the folder containing the cache directory:.If agent.exe is running-or Blizzard Update Agent in Windows 10-highlight it then select End Process.Press Ctrl+Shift+Esc to open the Task Manager.Deleting this folder will not affect your game data and may resolve issues caused by outdated files. Select Saved data on the left-hand side of the screen.įrom here, use the Options Menu to delete files or to view more information about a specific file.Ī corrupted cache folder can cause issues with some Blizzard games.Highlight a game, press the Menu button, and select Manage game.Select Manage storage on the right-hand side of the screen, then select View contents.If you suspect that data is corrupt, you can delete it from your hard drive. Game saves, player profiles, and other game data is automatically saved to the Xbox One hard drive by default. Plug the power brick back into your Xbox One and turn it on. ![]()
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